CrowdStrike’s CEO George Kurtz has announced that over 97 percent of Windows sensors are back online following last week’s major outage caused by a software update by the cybersecurity firm.
The company’s Falcon platform sensor is a security agent for devices such as laptops and desktops that protects them from cyber threats. The main functions of the sensor include detecting threats, gathering data about devices, endpoint protection, and sharing data with the CrowdStrike cloud for further processing. Windows experienced an outage because the platform contained a fault that forced computers to crash and show the blue screen of death.
The company’s shares have lost over 13.5 percent in the last five days and 1.55 percent today alone to $254.15.
On the day of the outage, CrowdStrike released a sensor configuration update to Windows systems, which is an ongoing part of the protection mechanisms of the Falcon platform. This configuration update triggered a logic error resulting in a system crash.
“We understand our work is not yet complete, and we remain committed to restoring every impacted system,” said Kurtz in a LinkedIn post.
Microsoft said on Saturday that about 8.5 million Windows devices experienced an outage that left flights grounded, forced broadcasters off air, and left customers without access to services such as healthcare or banking.
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“Our recovery efforts have been enhanced thanks to the development of automatic recovery techniques and by mobilizing all our resources to support our customers. We published a preliminary incident report detailing how this happened and the measures we’re taking to prevent such incidents in the future,” he added.
